ENFOKA SISTEMAS GLOBALES, S.L. – €18,000 Fine (Spain, 2023)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
A Spanish company, ENFOKA SISTEMAS GLOBALES, was fined EUR 18,000 for switching a customer's electricity provider without asking them first. This case is important because it reminds businesses to always get consent before making changes that affect their customers.
What happened
ENFOKA SISTEMAS GLOBALES changed a customer's electricity provider without obtaining consent.
Who was affected
A customer whose electricity supply was switched without their permission.
What the authority found
The Spanish DPA fined the company for not having a valid legal basis, such as consent, for processing the customer's data.
Why this matters
This enforcement action underscores the necessity for businesses to secure clear consent from customers before making changes that impact them. It serves as a reminder of the legal obligations under GDPR.
GDPR Articles Cited
The Spanish DPA has imposed a fine on ENFOKA SISTEMAS GLOBALES, S.L.. A customer had filed a complaint with the DPA due to the fact that the controller carried out a change of their electricity supply company without obtaining their consent beforehand. The original fine of EUR 30,000 was reduced to EUR 18,000 due to voluntary payment and admission of responsibility.
Related Enforcement Actions (0)
No other enforcement actions found for ENFOKA SISTEMAS GLOBALES, S.L. in ES
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
4 April 2023
Authority
Agencia Española de Protección de Datos
Fine Amount
€18,000
Enforcement Tracker ID
ETid-1734
About this data
Cite as: Cookie Fines. ENFOKA SISTEMAS GLOBALES, S.L. - Spain (2023). Retrieved from cookiefines.eu
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