Company – €3,400 Fine (Czech Republic, 2022)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
A Czech company was fined EUR 3,400 for sharing a former customer's data with a sales agent without a valid reason. The customer had ended their contract, but the company still passed their information along to try and win them back. This case highlights the importance of having a legal basis before sharing personal data.
What happened
A company shared a former customer's data with a sales agent without a valid legal basis.
Who was affected
A former customer who had terminated their energy supply contract.
What the authority found
The Czech DPA found the company unlawfully transferred data without a valid legal basis, as there was no existing contract.
Why this matters
This case serves as a warning to businesses that they must have a valid reason to share personal data, even if it's for marketing purposes. Companies should ensure they have proper consent or another legal basis before transferring customer information.
The Czech DPA imposed a fine of EUR 3,400 on a company. The data subject had concluded an energy supply contract with the controller in the past, but then duly terminated it. Nevertheless, the controller assigned the previously terminated contract to a processor (sales representative) in order to contact the data subject to conclude a new contract. The DPA found that the controller had unlawfully transferred the data subject's data to the sales agent, as in the absence of an existing contract it had no valid legal basis for such transfer.
Related Enforcement Actions (0)
No other enforcement actions found for Company in CZ
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
1 January 2022
Authority
Úřad pro ochranu osobních údajů
Fine Amount
€3,400
Enforcement Tracker ID
ETid-1760
About this data
Cite as: Cookie Fines. Company - Czech Republic (2022). Retrieved from cookiefines.eu
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