- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Telefónica Móviles España, S.A.U. – €70,000 Fine (Spain, 2023)
Privacy enforcement record
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Telefónica Móviles España was fined €70,000 for giving a duplicate SIM card to a fraudster without the user's consent. This mistake allowed unauthorized access to the user's bank account. This case serves as a warning for companies to ensure they verify identities before sharing sensitive information.
What happened
The company was fined for failing to verify the identity of a third party before issuing a duplicate SIM card.
Who was affected
A person whose SIM card was fraudulently duplicated, leading to unauthorized access to their bank account.
What the authority found
The Spanish DPA found that Telefónica Móviles España did not obtain the necessary consent or verify the identity of the third party, violating GDPR requirements.
Why this matters
This case emphasizes the importance of strict identity verification processes for companies handling personal data. It serves as a reminder that failing to protect user information can lead to significant financial penalties.
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Automated check recorded — 12 March 2026.
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The Spanish DPA has imposed a fine of EUR 70,000 on Telefónica Móviles España, S.A.U.. A person had filed a complaint with the DPA because the company had given a duplicate of their SIM card to an unauthorized fraudulent third party without their consent. During its investigation, the DPA found that the company failed to verify the identity of the third party or obtain the data subject's consent to share their data. This allowed the fraudsters to gain access to the data subject's bank account and make unauthorized transactions.
Related Enforcement Actions (1)
Other enforcement actions involving Telefónica Móviles España, S.A.U. in ES
Details
Fine Date
24 April 2023
Authority
Agencia Española de Protección de Datos
Fine Amount
€70,000
Enforcement Tracker ID
ETid-1791
About this data
Cite as: Cookie Fines. Telefónica Móviles España, S.A.U. - Spain (2023). Retrieved from cookiefines.eu
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