RCI BANQUE, S.A. SUCURSAL EN ESPAÑA – €20,000 Fine (Spain, 2023)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
The Spanish Data Protection Authority fined RCI BANQUE €20,000 for continuing to send text messages to a person who had asked for their data to be deleted. This case shows the importance of respecting people's requests to remove their data. Businesses must ensure they honor such requests to avoid penalties.
What happened
RCI BANQUE continued to send text messages to a person after they requested their data be deleted.
Who was affected
A person who received unwanted text messages after asking for their data to be removed.
What the authority found
The authority found RCI BANQUE violated GDPR by not deleting the person's data as requested.
Why this matters
This case highlights the need for businesses to have effective processes for handling data deletion requests. Ignoring such requests can lead to significant fines.
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The Spanish DPA (AEPD) has imposed a fine of EUR 20,000 RCI BANQUE, S.A. SUCURSAL EN ESPAÑA. A data subject complained that she was receiving text messages from the controller, despite having requested the deletion of their personal data from the controllers's databases.
Related Enforcement Actions (0)
No other enforcement actions found for RCI BANQUE, S.A. SUCURSAL EN ESPAÑA in ES
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
7 June 2023
Authority
Agencia Española de Protección de Datos
Fine Amount
€20,000
About this data
Cite as: Cookie Fines. RCI BANQUE, S.A. SUCURSAL EN ESPAÑA - Spain (2023). Retrieved from cookiefines.eu
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