- Enforcing jurisdiction
- Italy · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
TIM S.p.A. – €7,631,175 Fine (Italy, 2023)
Privacy enforcement record
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TIM S.p.A. was fined EUR 7,631,175 for making marketing calls to people who had opted out or had not given consent. The ruling reflects the increasing scrutiny on unauthorized telemarketing practices and the need for companies to respect consumer choices.
What happened
TIM S.p.A. contacted individuals for marketing despite them being on opt-out lists or lacking consent.
Who was affected
Individuals who received unwanted marketing calls from TIM S.p.A. without their consent.
What the authority found
The authority found that TIM S.p.A. violated GDPR by failing to respect opt-out requests and not adequately addressing data inquiries.
Why this matters
This case highlights the need for strict compliance with marketing regulations. Companies should ensure they respect consumer preferences and maintain transparent data practices.
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The Italian DPA has fined TIM S.p.A. EUR 7,631,175. The DPA had received numerous complaints about the telecommunications provider, mainly for unauthorized telemarketing activities. The Italian DPA is currently taking stronger action against unauthorized telemarketing. In its investigation against TIM, the DPA found that the controller was contacting individuals for marketing purposes even though they were registered on opt-out lists or had not given their consent for their data to be processed for marketing purposes. In addition, the controller failed to adequately respond to data subject inquiries and to comply with its information obligations under Art. 13, 14 GDPR. . Finally, the DPA found that the controller failed to adequately investigate and address a data breach.
Related Enforcement Actions (1)
Other enforcement actions involving TIM S.p.A. in IT
Details
Fine Date
13 April 2023
Authority
Garante per la protezione dei dati personali
Fine Amount
€7,631,175
Enforcement Tracker ID
ETid-1871
About this data
Cite as: Cookie Fines. TIM S.p.A. - Italy (2023). Retrieved from cookiefines.eu
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