- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
UNITED PARCEL SERVICE ESPAÑA LTD. Y CIA SRC – €84,000 Fine (Spain, 2023)
Privacy enforcement record
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UNITED PARCEL SERVICE ESPAÑA was fined for delivering a package to a store instead of a customer's home, revealing their address and phone number. This incident highlights the importance of handling personal information carefully. Companies must ensure they have consent before sharing customer details.
What happened
The company delivered a package to a store without the customer's consent, exposing their personal information.
Who was affected
The affected individual was a customer of UNITED PARCEL SERVICE whose personal details were disclosed.
What the authority found
The Spanish data protection authority found that the company violated GDPR by not protecting the customer's personal information.
Why this matters
This ruling emphasizes the need for companies to obtain consent before sharing personal information. It serves as a reminder to prioritize customer privacy.
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The Spanish DPA has imposed a fine on UNITED PARCEL SERVICE ESPAÑA LTD. Y CIA SRC a fine. A person had filed a complaint against the controller because a package addressed to them was delivered to a store and not to their home without their consent, resulting in their postal address and telephone number being disclosed to third parties. The DPA considered this to be a violation of Art. 5 (1) f) GDPR and Art. 32 GDPR. The original fine of EUR 140,000 was reduced to EUR 84,000 due to voluntary payment and admission of guilt.
Related Enforcement Actions (0)
No other enforcement actions found for UNITED PARCEL SERVICE ESPAÑA LTD. Y CIA SRC in ES
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
7 June 2023
Authority
Agencia Española de Protección de Datos
Fine Amount
€84,000
About this data
Cite as: Cookie Fines. UNITED PARCEL SERVICE ESPAÑA LTD. Y CIA SRC - Spain (2023). Retrieved from cookiefines.eu
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