- Enforcing jurisdiction
- Italy · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Sorgenia S.p.a. – €676,956 Fine (Italy, 2023)
Privacy enforcement record
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Sorgenia S.p.a. was fined for not handling telemarketing properly and for failing to respond to customer requests on time. This is important because it shows that companies must follow rules about consent and communication in marketing. The fine of nearly €677,000 highlights the financial risks of non-compliance.
What happened
Sorgenia S.p.a. was fined for unauthorized telemarketing and not processing user requests promptly.
Who was affected
Individuals who received telemarketing calls from Sorgenia without giving consent.
What the authority found
The Italian DPA found that Sorgenia did not take necessary measures to ensure compliance with telemarketing regulations.
Why this matters
This ruling emphasizes the need for companies to have clear consent processes for marketing. It serves as a warning that ignoring these rules can lead to significant financial penalties.
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The Italian DPA has imposed a fine of EUR 676,956 against Sorgenia S.p.a.. The DPA had received several complaints from data subjects regarding unauthorized telemarketing. During its investigation, the DPA found that the controller had not taken appropriate technical and organizational measures to be informed about all the operations carried out in the telemarketing chain. In addition, the controller failed to process a data subjects request in a timely manner.
Related Enforcement Actions (0)
No other enforcement actions found for Sorgenia S.p.a. in IT
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
14 April 2023
Authority
Garante per la protezione dei dati personali
Fine Amount
€676,956
Enforcement Tracker ID
ETid-1893
About this data
Cite as: Cookie Fines. Sorgenia S.p.a. - Italy (2023). Retrieved from cookiefines.eu
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