Company – €1,600 Fine (Finland, 2023)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
A Finnish company providing psychotherapy services was fined for not explaining to a customer why they couldn't access their personal data. This matters because it emphasizes the importance of transparency in handling personal information. Businesses must communicate clearly with customers about their data rights.
What happened
The Finnish DPA fined the company €1,600 for failing to inform a customer about the reasons for denying access to their psychotherapy records.
Who was affected
A customer who requested access to their stored personal data was affected by this situation.
What the authority found
The authority found that the company did not comply with GDPR requirements to inform the customer about the denial of access to their data.
Why this matters
This ruling underscores the need for businesses to be transparent when handling personal data requests. Companies should ensure they communicate clearly with customers about their data rights to avoid penalties.
GDPR Articles Cited
The Finnish DPA has imposed a fine of EUR 1,600 on a company providing psychotherapy services. A customer had submitted a request for access to their stored personal data. However, the company had not informed the customer of the reason why the records of the psychotherapy sessions could not be provided.
Related Enforcement Actions (1)
Other enforcement actions involving Company in FI
Details
Fine Date
4 September 2023
Authority
Tietosuojavaltuutetun toimisto
Fine Amount
€1,600
Enforcement Tracker ID
ETid-2052
About this data
Cite as: Cookie Fines. Company - Finland (2023). Retrieved from cookiefines.eu
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