CAIXABANK, S.A – €1,200,000 Fine (Spain, 2024)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
CAIXABANK, S.A. was fined EUR 1,200,000 after a customer complained about being forced to consent to share their personal data with the General Treasury of Social Security. This case matters because it shows that companies cannot pressure users into giving consent for data sharing. Businesses should ensure that consent is freely given and that users have the option to refuse.
What happened
CAIXABANK required customers to consent to share their personal data on a form without giving them the option to refuse.
Who was affected
Customers who were asked to fill out the form and provide their personal data.
What the authority found
The authority ruled that CAIXABANK violated GDPR by not allowing customers to refuse consent for data sharing.
Why this matters
This case underscores the importance of obtaining genuine consent from users. Companies must provide clear options for consent to avoid hefty fines.
View original scraped data
Original imported citations before automated processing; the processing history does not establish independent verification.
Source checks
Linked-source text retrieved.
Automated check recorded — 5 March 2026.
Processing notes: national law identified.
Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources
The Spanish DPA has imposed a fine on CAIXABANK, S.A. A person filed a complaint with the DPA because they were asked to fill out a form with personal data. A clause on the form included consent for the data to be transferred to the General Treasury of Social Security, without the option to refuse consent. The original fine of EUR 2,000,000 was reduced to EUR 1,200,000 due to immediate payment and acknowledgement of responsibility.
Related Enforcement Actions (0)
No other enforcement actions found for CAIXABANK, S.A in ES
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
12 April 2024
Authority
Agencia Española de Protección de Datos
Fine Amount
€1,200,000
Enforcement Tracker ID
ETid-2295
About this data
Cite as: Cookie Fines. CAIXABANK, S.A - Spain (2024). Retrieved from cookiefines.eu
Last updated: