- Enforcing jurisdiction
- Poland · Geography does not establish applicable law.
- Confirmed applicable legislation
- No confirmed legal basis recorded.
- Privacy topics
mBank – €940,000 Fine (Poland, 2024)
Privacy enforcement record
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mBank was fined EUR 940,000 for a data breach where an employee mistakenly sent customer documents to the wrong person. This case shows how important it is for companies to handle personal data carefully.
What happened
mBank's employee sent documents containing sensitive customer data to the wrong recipient.
Who was affected
Customers of mBank whose personal information was included in the documents were affected.
What the authority found
The Polish DPA found that mBank failed to notify affected customers in a timely manner after the data breach.
Why this matters
This case serves as a warning for banks and other companies to improve their data handling and notification processes. Timely communication with affected individuals is crucial after a data breach.
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The Polish DPA has fined mBank EUR 940,000. The bank had suffered a data breach in which an employee of the controller sent documents containing customer data to the wrong recipient. The documents contained information such as names, account numbers, dates of birth and ID card numbers. Although the documents were returned to mBank, the envelope had been opened , meaning that third parties may have had access to the documents. During its investigation, the DPA found that, although the controller informed the DPA of the incident, it failed to notify the data subjects in a timely manner.
Related Enforcement Actions (1)
Other enforcement actions involving mBank in PL
Details
Fine Date
20 August 2024
Authority
Urząd Ochrony Danych Osobowych
Fine Amount
€940,000
Enforcement Tracker ID
ETid-2457
About this data
Cite as: Cookie Fines. mBank - Poland (2024). Retrieved from cookiefines.eu
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