SANTANDER CONSUMER FINANCE, S.A. – €50,000 Fine (Spain, 2024)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Santander Consumer Finance, S.A. was fined €50,000 for sending advertising to a person who had asked them not to use their data for marketing. This matters because it shows that companies must respect people's wishes about how their personal information is used.
What happened
Santander Consumer Finance sent advertising materials to a person despite their request to only use their data for managing their credit card.
Who was affected
The person who received the unwanted advertising after requesting that their data be used only for credit card management.
What the authority found
The Spanish data protection authority found that Santander Consumer Finance violated GDPR rules by not honoring the person's request regarding their personal data.
Why this matters
This case highlights the importance of companies properly managing user consent and respecting privacy requests. Businesses should ensure they have clear processes to prevent similar mistakes.
GDPR Articles Cited
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The Spanish DPA has imposed a fine of EUR 50,000 on SANTANDER CONSUMER FINANCE, S.A.. The fine followed a complaint from an individual who received advertising from the company, despite having previously informed them that their personal data should only be used for managing their credit card. The controller stated that this incident had occurred due to an employee error.
Related Enforcement Actions (1)
Other enforcement actions involving SANTANDER CONSUMER FINANCE, S.A. in ES
Details
Fine Date
22 August 2024
Authority
Agencia Española de Protección de Datos
Fine Amount
€50,000
About this data
Cite as: Cookie Fines. SANTANDER CONSUMER FINANCE, S.A. - Spain (2024). Retrieved from cookiefines.eu
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