Debt collection service provider – €900,000 Fine (Germany, 2024)

€900,000Bundesbeauftragter für den Datenschutz12 November 2024Germany
final
Fine

General GDPR enforcement action

This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.

A debt collection service provider in Germany was fined €900,000 for keeping personal data longer than allowed. They stored this data for up to five years after they should have deleted it. This case highlights the importance of following data retention rules to avoid hefty fines.

What happened

The company unlawfully stored personal data for up to five years after the erasure deadlines.

Who was affected

Individuals whose personal data was stored by the debt collection service provider.

What the authority found

The DPA ruled that the company violated GDPR rules by not deleting personal data in a timely manner.

Why this matters

This case serves as a warning to businesses about the importance of adhering to data retention policies. Companies should regularly review their data storage practices to ensure compliance.

GDPR Articles Cited

AI-verified

Art. 5(1)(a) GDPR
Art. 6(1) GDPR
View original scraped data
Art. 5(1)(a) GDPR
Art. 6(1) GDPR

Original data from scraper before AI verification against source document.

Source verified 5 March 2026
authority corrected
Full Legal Summary
Detailed

The DPA of Hamburg has imposed a fine of EUR 900,000 on a debt collection service provider. The company had unlawfully stored personal data (amounting to a six-digit number of data records) for up to five years after the erasure deadlines. The company admitted the violation, cooperated with the authorities and accepted the fine.

Related Enforcement Actions (0)

No other enforcement actions found for Debt collection service provider in DE

This is the only recorded action for this entity in this jurisdiction.

Details

Fine Date

12 November 2024

Authority

Bundesbeauftragter für den Datenschutz

Fine Amount

€900,000

Enforcement Tracker ID

ETid-2487

About this data

Data: CMS GDPR Enforcement Tracker
Licensed under CC BY-NC-SA 4.0
AI-verified and classified

Cite as: Cookie Fines. Debt collection service provider - Germany (2024). Retrieved from cookiefines.eu

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