Correo Inteligente Postal, S.L. – €200,000 Fine (Spain, 2024)

The Spanish DPA fined Correo Inteligente Postal, S.L. EUR 200,000 after several incidents of undelivered letters containing personal data were reported. These letters, which contained personal data, were found disposed of in unauthorized locations and should have been delivered to the recipients by the responsible employees. During its investigation, the DPA found that the controller had failed to implement appropriate technical and organizational measures to protect personal data in order to prevent such incidents. The DPA also ordered the controller to implement a system to verify the traceability of the letters sent and provide employees with specific instructions on how to properly deliver the letters.