CAIXABANK, S.A. – €3,500,000 Fine (Spain, 2024)
General GDPR enforcement action
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The Spanish DPA has imposed a fine of EUR 3.5 million on CAIXABANK, S.A. Following a complaint from customers, it was found that the mother of an account holder had access to a joint account via the bank's online platform, even though she was neither the account holder nor an authorized user. The DPA found that CaixaBank had not taken adequate technical and organizational measures to protect personal data. In addition, the principle of data protection by design and by default had been violated.
GDPR Articles Cited
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The Spanish DPA has imposed a fine of EUR 3.5 million on CAIXABANK, S.A. Following a complaint from customers, it was found that the mother of an account holder had access to a joint account via the bank's online platform, even though she was neither the account holder nor an authorized user. The DPA found that CaixaBank had not taken adequate technical and organizational measures to protect personal data. In addition, the principle of data protection by design and by default had been violated.
Related Enforcement Actions (1)
Other enforcement actions involving CAIXABANK, S.A. in ES
Details
Fine Date
12 December 2024
Authority
Agencia Española de Protección de Datos
Fine Amount
€3,500,000
Enforcement Tracker ID
ETid-2562
About this data
Cite as: Cookie Fines. CAIXABANK, S.A. - Spain (2024). Retrieved from cookiefines.eu
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