Telenor ASA. – €338,000 Fine (Norway, 2025)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Telenor ASA in Norway faced a fine of €338,000 for not properly managing its Data Protection Officer's role. The company failed to document the DPO's responsibilities and lacked necessary internal controls. This case highlights the need for clear data protection practices in organizations.
What happened
Telenor ASA did not adequately assess or document the role of its Data Protection Officer.
Who was affected
Customers of Telenor ASA whose personal data may not have been adequately protected due to poor internal controls.
What the authority found
The DPA found that Telenor violated GDPR rules by lacking proper oversight and documentation for its Data Protection Officer.
Why this matters
This case serves as a warning that companies must establish clear data protection roles and responsibilities. Organizations should ensure they have strong internal controls to protect user data effectively.
GDPR Articles Cited
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The Norwegian DPA has imposed a fine of EUR 333,800 on Telenor ASA. During its investigation, the DPA found that the company had not conducted sufficient assessments and documentation regarding the role of the Data Protection Officer (DPO). Additionally, no direct and documented reporting line from the DPO to the highest management level had been established. The company also lacked adequate internal controls. The DPA further criticized the absence of appropriate organizational measures and guidelines for the DPO's role.
Related Enforcement Actions (0)
No other enforcement actions found for Telenor ASA. in NO
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
10 March 2025
Authority
Datatilsynet (Norway)
Fine Amount
€338,000
Enforcement Tracker ID
ETid-2573
About this data
Cite as: Cookie Fines. Telenor ASA. - Norway (2025). Retrieved from cookiefines.eu
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