ING BANK N.V., SUCURSAL EN ESPAÑA – €1,600,000 Fine (Spain, 2025)
General GDPR enforcement action
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ING Bank was fined EUR 1,600,000 for not having a valid legal basis when processing personal data for new customers. The bank's identification process did not meet legal requirements. This case shows that businesses must ensure they have the right permissions to use personal data.
What happened
ING Bank processed personal data without a sufficient legal basis during its customer verification process.
Who was affected
New banking customers whose personal data was processed by ING Bank.
What the authority found
The Spanish data protection authority ruled that ING Bank lacked a valid legal basis for processing personal data, violating GDPR requirements.
Why this matters
This case highlights the need for businesses to understand and comply with data protection laws when handling customer information. Companies must ensure they have proper legal grounds for processing personal data.
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Linked-source text retrieved.
Automated check recorded — 5 March 2026.
Processing notes: national law identified.
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The Spanish data protection authority (AEPD) has imposed a fine on ING BANK N.V., SUCURSAL EN ESPAÑA. As part of the verification process for new banking customers, ING carries out measures to identify the person. This process involves the processing of personal data and therefore requires a legal basis. The AEPD decided that there was no sufficient legal basis for a particular data matching. The original fine of EUR 2 million was reduced to EUR 1.6 million due to immediate payment.
Related Enforcement Actions (0)
No other enforcement actions found for ING BANK N.V., SUCURSAL EN ESPAÑA in ES
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
14 March 2025
Authority
Agencia Española de Protección de Datos
Fine Amount
€1,600,000
Enforcement Tracker ID
ETid-2586
About this data
Cite as: Cookie Fines. ING BANK N.V., SUCURSAL EN ESPAÑA - Spain (2025). Retrieved from cookiefines.eu
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