- Enforcing jurisdiction
- Croatia · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Hospital – €4,000 Fine (Croatia, 2025)
Privacy enforcement record
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A Croatian hospital was fined EUR 4,000 for using a service that retrieved personal data of vehicle owners without permission to issue parking fines. This matters because it shows that companies must follow legal rules when handling personal data, especially when using third-party services.
What happened
The hospital used a company that accessed personal data of vehicle owners without a legal basis to issue parking fines.
Who was affected
Vehicle owners whose personal data was retrieved by the hospital's service provider without their consent.
What the authority found
The Croatian DPA ruled that the hospital violated multiple GDPR articles by failing to have a legal basis for processing personal data and not informing users properly.
Why this matters
This ruling emphasizes the importance of transparency and legal compliance when using third-party services for data processing. Companies should ensure they have proper agreements and consent mechanisms in place.
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Source checks
Linked-source text retrieved.
Review needed — 15 March 2026.
Processing notes: articles corrected, national law identified, amount discrepancy.
Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources
The Croation DPA (AZOP) has imposed a fine of EUR 4,000 on a hospital. The AZOP found that the hospital used a company which automatically retrieved personal data of vehicle owners via the Ministry of the Interior's web service without a legal basis, to issue parking fines for vehicle owners. Additionally, the hospital failed to inform parking users transparently and in accordance with legal requirements about the processing of their personal data related to parking fees. Furthermore, the hospital did not implement appropriate organizational measures to protect the data and lacked a contractual agreement with the external commercial company processing the data. The hospital was fined for breaching Art. 13, Art. 14 (2)(f), Art. 25 (1) and Art. 28(3) GDPR.
Related Enforcement Actions (0)
No other enforcement actions found for Hospital in HR
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
24 March 2025
Authority
Agencija za zaštitu osobnih podataka
Fine Amount
€4,000
About this data
Cite as: Cookie Fines. Hospital - Croatia (2025). Retrieved from cookiefines.eu
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