Credit Institution – €175,000 Fine (Luxembourg, 2025)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
A Luxembourg credit institution was fined €175,000 for not responding to requests for information in time. This matters because businesses must be prompt in addressing user inquiries about their data. Delays can lead to penalties and damage trust with customers.
What happened
The credit institution failed to respond to information requests within the required timeframe.
Who was affected
Customers who requested information about their personal data were affected.
What the authority found
The authority found that the credit institution did not comply with the GDPR's requirement to respond promptly to information requests.
Why this matters
This case highlights the importance of timely communication with customers regarding their data. Companies should ensure they have processes in place to meet these legal deadlines to avoid fines.
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Automated check recorded — 6 March 2026.
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The DPA of Luxembourg has issued a fine of EUR 175,000 on a Credit Institution. The controller failed to respond to information requests within the timeframe specified in Art. 12 (3) of the GDPR.
Related Enforcement Actions (0)
No other enforcement actions found for Credit Institution in LU
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
6 January 2025
Authority
Commission Nationale pour la Protection des Données
Fine Amount
€175,000
About this data
Cite as: Cookie Fines. Credit Institution - Luxembourg (2025). Retrieved from cookiefines.eu
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