Thessaloniki–Thessaly Gas Supply Company S.A. – €10,000 Fine (Greece, 2025)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Thessaloniki–Thessaly Gas Supply Company S.A. was fined EUR 10,000 for not properly managing its external call centers. The Hellenic Data Protection Authority found that the company did not ensure that complaints from people were handled correctly by these processors. This case matters because it shows that companies are responsible for how their partners handle personal data.
What happened
Thessaloniki–Thessaly Gas Supply Company S.A. failed to adequately supervise its external processors handling marketing calls.
Who was affected
Individuals who complained about unsolicited marketing calls were affected.
What the authority found
The authority determined that the company violated Article 28(3) and Article 32(2) of GDPR by not ensuring proper oversight of its processors.
Why this matters
This ruling highlights the need for companies to actively monitor their partners' compliance with data protection laws. It serves as a reminder that companies can be held accountable for their external service providers.
GDPR Articles Cited
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The Greek DPA has imposed a fine of EUR 10,000 on Thessaloniki–Thessaly Gas Supply Company S.A. The controller, an energy provider, used external processors for direct marketing via telephone. The controller forwarded complaints by data subjects to the external processors, but failed to ensure, that the processors response was adequate, gernerally failing to adequatly controll processors.
Related Enforcement Actions (0)
No other enforcement actions found for Thessaloniki–Thessaly Gas Supply Company S.A. in GR
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
31 December 2025
Authority
Hellenic Data Protection Authority
Fine Amount
€10,000
Enforcement Tracker ID
ETid-3016
About this data
Cite as: Cookie Fines. Thessaloniki–Thessaly Gas Supply Company S.A. - Greece (2025). Retrieved from cookiefines.eu
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