Debt Collector – €26,400 Fine (Hungary, 2025)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
A debt collector in Hungary was fined €26,400 for not fully deleting a customer's personal data after they requested it. The company only partially complied with the customer's request, which is against data protection rules. This case underscores the importance of fully honoring data deletion requests from customers.
What happened
The debt collector processed a customer's personal data but only partially deleted it after a deletion request.
Who was affected
A consumer who had a debt with the debt collector and requested the deletion of their personal data.
What the authority found
The Hungarian DPA found that the debt collector did not fully comply with the customer's request to delete their personal data.
Why this matters
This case highlights the obligation of companies to fully respect customer requests for data deletion. Businesses must ensure they have robust processes to handle such requests to avoid penalties.
GDPR Articles Cited
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The Hungarian DPA has imposed a fine of EUR 26,400 on a debt collector. The controller processed the personal data of a natural person, specifically data relating to a consumer credit loan debt. The data subject requested that the stored data be deleted, but the controller only fulfilled this request partially.
Related Enforcement Actions (0)
No other enforcement actions found for Debt Collector in HU
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
24 July 2025
Authority
Nemzeti Adatvédelmi és Információszabadság Hatóság
Fine Amount
€26,400
Enforcement Tracker ID
ETid-3042
About this data
Cite as: Cookie Fines. Debt Collector - Hungary (2025). Retrieved from cookiefines.eu
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