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Romania · Geography does not establish applicable law.
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ING Bank N.V. – Fine (Romania, 2019)

Fine
Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal28 November 2019Romania
overturned
Fine

Privacy enforcement record

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ING Bank did not implement proper security measures for processing card transactions, leading to double charges for many customers. This is significant because it shows that banks must protect customer data to prevent financial harm.

What happened

ING Bank failed to take appropriate measures for an automated data processing system during card transactions.

Who was affected

225,525 customers who experienced double transactions due to ING Bank's security failures.

What the authority found

The court overturned a previous fine against ING Bank for not having adequate security measures in place.

Why this matters

This case underscores the need for financial institutions to prioritize data security. Companies should regularly review their systems to prevent similar issues and protect their customers.

Recorded legal citations
Automatically processed
Art. 32 GDPR
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Art. 32(GDPR)

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Linked-source text retrieved.

Review needed — 23 March 2026.

Processing notes: articles corrected, amount discrepancy.

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Full Legal Summary
Detailed

Original Fine Summary: ING Bank has not taken appropriate technical and organisational measures for an automated data processing system during the settlement process of card transactions affecting 225,525 customers, resulting in double transactions being executed between 8 and 10 October. Update: The Bucharest Court of Appeal overturned the fine of EUR 80,000.

Related Enforcement Actions (0)

No other enforcement actions found for ING Bank N.V. in RO

This is the only recorded action for this entity in this jurisdiction.

Details

Fine Date

28 November 2019

Authority

Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal

About this data

Data: CMS GDPR Enforcement Tracker
Licensed under CC BY-NC-SA 4.0
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Cite as: Cookie Fines. ING Bank N.V. - Romania (2019). Retrieved from cookiefines.eu

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