EUROBANK ERGASIAS S.A. – €20,000 Fine (Greece, 2022)
General GDPR enforcement action
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EUROBANK ERGASIAS S.A. was fined EUR 20,000 for storing customers' last 10 transactions on debit/credit card chips without informing them. This is important because it shows that banks must be transparent about how they handle customer data.
What happened
EUROBANK ERGASIAS S.A. stored transaction data on card chips without informing customers.
Who was affected
Bank customers whose last 10 transactions were stored on their debit/credit card chips without their knowledge.
What the authority found
The Hellenic DPA ruled that the bank violated GDPR by failing to inform customers about the storage of transaction data, breaching transparency requirements.
Why this matters
This case highlights the importance of transparency in data handling, especially for financial institutions. It serves as a warning to businesses to clearly communicate data practices to their customers to avoid regulatory penalties.
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The Hellenic DPA has imposed a fine of EUR 20,000 on EUROBANK ERGASIAS S.A.. In the context of the use of certain debit/credit cards, information of the last 10 transactions were stored on the chip of the card without the customers' explicit consent. This information could be read out later. The DPA found that the bank had failed to inform affected customers about this storage of transaction information and therefore violated Art. 13 GDPR.
Related Enforcement Actions (0)
No other enforcement actions found for EUROBANK ERGASIAS S.A. in GR
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
3 October 2022
Authority
Hellenic Data Protection Authority
Fine Amount
€20,000
About this data
Cite as: Cookie Fines. EUROBANK ERGASIAS S.A. - Greece (2022). Retrieved from cookiefines.eu
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