- Enforcing jurisdiction
- Greece · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
EUROBANK ERGASIAS S.A. – €20,000 Fine (Greece, 2022)
Privacy enforcement record
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EUROBANK ERGASIAS S.A. was fined EUR 20,000 for storing customers' last 10 transactions on debit/credit cards without their consent. This practice violated GDPR rules about informing customers. The case highlights the importance of transparency in how companies handle personal data.
What happened
EUROBANK ERGASIAS S.A. stored customers' last 10 transactions on debit/credit cards without obtaining their explicit consent.
Who was affected
Customers who used debit/credit cards issued by EUROBANK ERGASIAS S.A. were affected.
What the authority found
The Hellenic Data Protection Authority found that the bank failed to inform customers about the storage of their transaction information, violating Article 13 of GDPR.
Why this matters
This ruling emphasizes that companies must clearly inform customers about how their data is used. It serves as a reminder for businesses to ensure they have proper consent mechanisms in place.
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The Hellenic DPA has imposed a fine of EUR 20,000 on EUROBANK ERGASIAS S.A.. In the context of the use of certain debit/credit cards, information of the last 10 transactions were stored on the chip of the card without the customers' explicit consent. This information could be read out later. The DPA found that the bank had failed to inform affected customers about this storage of transaction information and therefore violated Art. 13 GDPR.
Related Enforcement Actions (0)
No other enforcement actions found for EUROBANK ERGASIAS S.A. in GR
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
3 October 2022
Authority
Hellenic Data Protection Authority
Fine Amount
€20,000
About this data
Cite as: Cookie Fines. EUROBANK ERGASIAS S.A. - Greece (2022). Retrieved from cookiefines.eu
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