Medical care center – Fine (Germany, 2022)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
A medical care center in Germany scanned a customer's ID card against their will and threatened to end the customer relationship when they complained. This matters because it shows that businesses must respect customer consent and handle personal data responsibly. The case emphasizes the importance of obtaining clear consent before processing personal information.
What happened
A medical care center scanned a customer's ID card without their consent and threatened to terminate the relationship when they complained.
Who was affected
A customer whose ID card was scanned without consent by the medical care center.
What the authority found
The Bremen DPA found that scanning the ID card without consent violated data protection rules and considered the threat to terminate the relationship as an aggravating factor.
Why this matters
This case serves as a warning to businesses about the importance of obtaining consent before processing personal data and respecting customer rights. It highlights the potential consequences of coercive practices in data handling.
The DPA of Bremen has imposed a fine on a medical care center for having scanned a customer's ID card against their will and stored the copy. Once the customer complained, they were threatened with termination of the customer relationship. In assessing the fine, the DPA took into account the fact that the ID card had been scanned against the explicit objection of the data subject.
Related Enforcement Actions (0)
No other enforcement actions found for Medical care center in DE
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
1 January 2022
Authority
Bundesbeauftragter für den Datenschutz
Enforcement Tracker ID
ETid-1728
About this data
Cite as: Cookie Fines. Medical care center - Germany (2022). Retrieved from cookiefines.eu
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