- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Telefónica – €30,000 Fine (Spain, 2020)
Privacy enforcement record
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Telefónica was fined for not responding to requests from users about their personal data. This case shows that companies must take user requests seriously and comply with data protection laws. Ignoring such requests can lead to penalties.
What happened
Telefónica failed to respond to users' requests for access to and erasure of their personal data.
Who was affected
Users who requested access to their personal data held by Telefónica.
What the authority found
The Spanish data protection authority fined Telefónica for not complying with a previous decision regarding user data requests.
Why this matters
This case serves as a warning to companies about the importance of handling user data requests properly. It underscores the need for clear processes to address such inquiries.
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Source checks
Linked-source text retrieved.
Automated check recorded — 13 March 2026.
Processing notes: articles corrected, national law identified.
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Telefonica had failed to comply with decision TD / 00127/2019 of the Director of the AEPD, which states that it had to reply to data subjects' request for right of access and erasure of data.
Related Enforcement Actions (0)
No other enforcement actions found for Telefónica in ES
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
18 March 2020
Authority
Agencia Española de Protección de Datos
Fine Amount
€30,000
About this data
Cite as: Cookie Fines. Telefónica - Spain (2020). Retrieved from cookiefines.eu
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