- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Vodafone España, S.A.U. – €40,000 Fine (Spain, 2021)
Privacy enforcement record
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Vodafone España, S.A.U. was fined because they processed personal data without a valid legal basis. This is significant because it shows that companies must verify the identity of individuals before processing their data. Businesses need to ensure they have proper checks in place to avoid similar issues.
What happened
Vodafone España, S.A.U. was fined for not having a valid legal basis for processing personal data linked to fraudulent contracts.
Who was affected
A person whose personal data was used fraudulently to register telephone lines was affected.
What the authority found
The Spanish DPA found that Vodafone did not verify the legitimacy of contracts, violating GDPR's requirement for lawful data processing.
Why this matters
This case highlights the importance of verifying user identities before processing their data. Companies should implement strict verification processes to avoid legal issues.
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Automated check recorded — 12 March 2026.
Processing notes: articles corrected, national law identified.
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The Spanish DPA (AEPD) imposed a fine on Vodafone España, S.A.U. for insufficient legal basis for data processing. The data subject stated that two telephone lines were registered in his name, for each of which charges were made. However, the data subject had never concluded contracts with the company for either of these lines. Rather, the contracts in question were concluded by fraudsters using the data subject's personal data. Nevertheless, the personal data was entered into the company's information systems without any verification as to whether the contracts had been lawfully and actually concluded by the data subject. The contracts were concluded even though they were not signed and the information provided by the fraudster, such as the address or date of birth, did not match those on the data subject's ID card. The original fine of EUR 50,000 was reduced to EUR 40,000 due to voluntary payment.
Related Enforcement Actions (20)
Other enforcement actions involving Vodafone España, S.A.U. in ES
Fine
€40K
Details
Fine Date
14 September 2021
Authority
Agencia Española de Protección de Datos
Fine Amount
€40,000
Enforcement Tracker ID
ETid-845
About this data
Cite as: Cookie Fines. Vodafone España, S.A.U. - Spain (2021). Retrieved from cookiefines.eu
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