- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
ORANGE ESPAGNE, S.A.U. – €30,000 Fine (Spain, 2022)
Privacy enforcement record
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ORANGE ESPAGNE, S.A.U. was fined EUR 30,000 for registering a phone line in someone's name without their consent. The Spanish data protection authority found that the company failed to verify the legality of the contracts before entering personal data into its systems. This case underscores the need for companies to verify consent before processing personal information.
What happened
ORANGE ESPAGNE, S.A.U. registered a phone line for a customer without their consent or any valid contract.
Who was affected
The individual whose personal data was used to register the phone line without consent was affected.
What the authority found
The authority ruled that the company did not have a valid legal basis for processing the individual's personal data, violating GDPR.
Why this matters
This ruling serves as a warning for companies to ensure they have proper consent before processing personal data. Businesses should implement verification processes to avoid similar violations.
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Source checks
Linked-source text retrieved.
Automated check recorded — 13 March 2026.
Processing notes: national law identified.
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The Spanish DPA (AEPD) imposed a fine ORANGE ESPAGNE, S.A.U. due to insufficient legal basis for data processing. The data subject had filed a complaint against the data controller for registering a telephone line in their name without their consent or any contractual relationship. Rather, the contracts in question were concluded by fraudsters using the personal data of the data subject. Still, the personal data was entered into the company's information systems without any verification as to whether the contracts were lawful and actually concluded by the data subject. The original fine of EUR 60,000 was reduced to EUR 30,000 due to voluntary payment and admission of guilt.
Related Enforcement Actions (1)
Other enforcement actions involving ORANGE ESPAGNE, S.A.U. in ES
Details
Fine Date
15 December 2022
Authority
Agencia Española de Protección de Datos
Fine Amount
€30,000
Enforcement Tracker ID
ETid-1533
About this data
Cite as: Cookie Fines. ORANGE ESPAGNE, S.A.U. - Spain (2022). Retrieved from cookiefines.eu
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