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DIRECCIÓN GENERAL DE LA GUARDIA CIVIL – Complaint Upheld (Spain, 2021)

Complaint Upheld
Agencia Española de Protección de Datos28 June 2021Spain
final
Complaint Upheld

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The Spanish DPA found that the police mistakenly sent a sensitive email to the wrong unit, violating data protection rules. This is important because it shows that even public agencies must protect personal information. It highlights the need for proper handling of sensitive data.

What happened

The police sent an email about a firearm license to a generic address accessible by unauthorized personnel.

Who was affected

The individual whose firearm license was affected was impacted by this error.

What the authority found

The Spanish DPA determined that the police violated confidentiality and security principles under GDPR.

Why this matters

This case highlights the importance of data security and confidentiality for all organizations, including public entities. Agencies must implement better measures to protect sensitive information.

Recorded legal citations
Automatically processed
Art. 32 GDPR
Art. 5(1)(f) GDPR
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Art. 5(1)(f) GDPR
Art. 32(GDPR)

Original imported citations before automated processing; the processing history does not establish independent verification.

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Linked-source text retrieved.

Automated check recorded — 18 March 2026.

Processing notes: national law identified.

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Full Legal Summary
Detailed

The Spanish DPA (AEPD) received a complaint against a Directorate from the Spanish Police Force (Guardia Civil) indicating that an email containing an agreement to commence a procedure for the suspension of the data subject's firearm license was sent to a generic email address of a different unit which did not have any relation to the procedure, other than notifying the data subject, and that could be accessed by third parties. The email was accessible by the whole police unit, while the purpose of the sending was only to notify the data subject about the commencement of the procedure. The AEPD held that the facts constituted an infringement of Article 5(1)(f) GDPR for violating the principle of confidentiality and Article 32 GDPR for failing to implement appropriate technical and organisational measures according to the risk and sensitivity of the personal data processed, since third parties that was not in charge of the procedure and did not need to access the data had access to it. The AEPD warned the directorate and provided them with one month to review its processes and bring them into compliance with GDPR.

Outcome

Complaint Upheld

A data subject complaint that was upheld by the DPA.

Related Enforcement Actions (0)

No other enforcement actions found for DIRECCIÓN GENERAL DE LA GUARDIA CIVIL in ES

This is the only recorded action for this entity in this jurisdiction.

Details

Decision Date

28 June 2021

Authority

Agencia Española de Protección de Datos

GDPRhub ID

gdprhub-3630

About this data

Data: GDPRhub (noyb.eu)
Licensed under CC BY-NC-SA 4.0
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Cite as: Cookie Fines. DIRECCIÓN GENERAL DE LA GUARDIA CIVIL - Spain (2021). Retrieved from cookiefines.eu

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