- Enforcing jurisdiction
- Iceland · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Social Services – Complaint Upheld (Iceland, 2022)
Privacy enforcement record
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A complaint was upheld against Social Services in Iceland for sharing sensitive personal data about a mother and her children. The data included serious health issues and was shared without proper authorization. This case highlights the importance of protecting sensitive information, especially in family situations.
What happened
Social Services shared sensitive personal data about a mother and her children with the father without proper authorization.
Who was affected
The mother and her four children were affected by the data sharing.
What the authority found
The Icelandic DPA ruled that while sharing information about the mother was legally required, sharing details about the children was not compliant with data protection laws.
Why this matters
This ruling underscores the need for social services and similar organizations to carefully consider what information is shared and ensure compliance with data protection regulations.
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Source checks
Linked-source text retrieved.
Automated check recorded — 19 March 2026.
Processing notes: national law identified.
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The data subject is a mother. The personal data of her and her four children was shared by the social service of an Icelandic municipality, the controller, to the father and joined guardian of the oldest child. The personal data was shared in a letter and included information about the suicide attempt of the data subject, her addiction problem, as well as the the full names and social security numbers of all of the data subject's children. The data subject disputes that the social services were authorized to share this personal data. The social services answered that they were required to share the information under Icelandic law. Article 21 of Act no. 80/2002 states that when child protection services receive information that a child's physical or mental health or development may be at risk due the behaviour of the parents or others, they must investigate the matter and make a decision without delay. The Article also obliges them to notify the (other) parents of the situation. Informing the father about the mother's suicide attempt and drug consumption habits was therefore required by the law. Regarding the sharing of details of the other children, the social services conceded that their conduct was not in line with data protection laws. However, the controller argued, the father of the oldest child could have obtained this information in other ways, such as by asking his child or through the national registry. The Icelandic DPA held that the suicide attempt and addiction problems of the data subject constituted health data. Therefore, since GDPR categorizes health data as a special category of data, the processing has to comply with Article 6 as well as Article 9 GDPR. Considering the legal obligations of the social services under Act no. 80/2002, the DPA held that the social services rightfully shared the information about the mother with the father. The law does not clearly state what the content of notifications to the parents should be. However, in the o
Outcome
Complaint Upheld
A data subject complaint that was upheld by the DPA.
Related Enforcement Actions (0)
No other enforcement actions found for Social Services in IS
This is the only recorded action for this entity in this jurisdiction.
Details
Decision Date
5 December 2022
Authority
Persónuvernd
About this data
Cite as: Cookie Fines. Social Services - Iceland (2022). Retrieved from cookiefines.eu
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