Telenor ASA – Complaint Upheld (Norway, 2023)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Telenor ASA faced scrutiny for using Google Analytics without getting permission from users first. This matters because companies must ask for consent before using tracking tools like cookies. The case highlights the importance of following privacy rules to protect user data.
What happened
Telenor used Google Analytics to track users without obtaining their consent.
Who was affected
Website visitors whose data was collected by Telenor's use of Google Analytics.
What the authority found
The authority found that Telenor violated third-party cookie consent requirements under GDPR.
Why this matters
This case emphasizes that companies must ensure they have proper consent for tracking users. It serves as a reminder for businesses to review their cookie policies and practices.
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Automated check recorded — 18 March 2026.
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Telenor used Google Analytics on its website without obtaining prior user consent, leading to unauthorized data transfers to the US.
Outcome
Complaint Upheld
A data subject complaint that was upheld by the DPA.
Violations (1)
Third-party tracking cookies or scripts are loaded without obtaining prior user consent.
Art. 13, 14 GDPR
Related Enforcement Actions (1)
Other enforcement actions involving Telenor ASA in NO
Similar Cases
Enforcement actions with similar violations
Details
Decision Date
26 July 2023
Authority
Datatilsynet (Norway)
About this data
Cite as: Cookie Fines. Telenor ASA - Norway (2023). Retrieved from cookiefines.eu
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