- Enforcing jurisdiction
- Denmark · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
DR (Denmark's Radio) – Violation Found (Denmark, 2025)
Privacy enforcement record
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DR (Denmark's Radio) was found to have violated data minimization principles by requiring users to provide unnecessary personal information. This ruling is significant because it stresses the importance of only collecting data that is necessary. Companies should review their data collection practices to ensure compliance.
What happened
DR required users to provide excessive personal information to access its streaming service.
Who was affected
Users of DR's streaming service were affected by the unnecessary data collection.
What the authority found
The Danish DPA found that DR's data collection practices violated GDPR's principle of data minimization.
Why this matters
This ruling serves as a reminder that organizations must limit data collection to what is necessary for their services. Businesses should evaluate their data practices to avoid similar issues.
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DR (Denmark’s Radio, the controller) is Denmark’s public service broadcaster. In autumn 2024, the controller required users (the data subjects) to log in to access streaming content on DRTV, an internet streaming television service, which had previously been freely accessible. After receiving a number of complaints, the Danish DPA started an investigation whether controller's processing of personal data in this regard was, inter alia, in accordance with GDPR. When creating a user profile to log in to DRTV, data subjects must provide several pieces of information, including their email, IP address, a name, and details about which programs the profile accesses. According to the controller, by the end of August 2025, 3,400,000 data subjects were registered on DRTV. Regarding the mandatory nature of the login, the controller argued that, as part of its public service obligation, it must provide a modern, online streaming service that offers a personalized and coherent user experience. A streaming service without login and associated interactive features would not meet contemporary standards and therefore would fail to fulfill its public service responsibilities. The DPA found lawful that the controller offered a streaming service that mandatory requires login and collects personal data, since collecting and processing personal data for DRTV login was necessary to fulfill their public service obligations under Article 6(1)(e) GDPR The aim of the controller, to provide a modern, network-based public service streaming platform that meets data subject ‘s digital expectations is a relevant and lawful public interest. However , the DPA held that the collection of data in the form of name, until 5 September 2025 , was contrary to Article 5(1)(c) GDPR on the principle of data minimization, since GDPR requires that personal data be limited to what is necessary for the stated purpose. The controller asked the data subjects to enter their name when creating a profile even tho
Outcome
Violation Found
The DPA found a violation but did not impose a fine.
Related Enforcement Actions (0)
No other enforcement actions found for DR (Denmark's Radio) in DK
This is the only recorded action for this entity in this jurisdiction.
Details
About this data
Cite as: Cookie Fines. DR (Denmark's Radio) - Denmark (2025). Retrieved from cookiefines.eu
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