Enforcing jurisdiction
Germany · Geography does not establish applicable law.
Confirmed applicable legislation
Privacy topics

Court case 3 S 13/23 – Court Ruling (Germany, 2023)

Court Ruling
DPA AGBhl24 August 2023Germany
final
Court Ruling

Privacy enforcement record

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A court in Germany ruled that a customer has the right to know the identity of an employee who contacted her using her private Facebook account. The court decided that since the employee acted outside of her job duties, she is considered a recipient of the customer's personal data. This ruling clarifies that users can seek information about who accesses their data, even if it's through informal channels.

What happened

A court ruled that a customer can obtain the name of an employee who contacted her privately after a purchase.

Who was affected

The customer who received unsolicited contact from the employee was affected.

What the authority found

The court determined that the employee acted outside her official role, making her a recipient of the customer's personal data under GDPR.

Why this matters

This ruling reinforces users' rights to know who accesses their personal data, even in informal situations. Companies should ensure their employees understand data privacy rules.

Recorded legal citations
Automatically processed
Art. 17 GDPR
Art. 29 GDPR
Art. 4(9) GDPR
Art. 15(1)(c) GDPR
View original scraped data
Art. 4(9) GDPR
Art. 15(1)(c) GDPR
Art. 17(GDPR)
Art. 29(GDPR)

Original imported citations before automated processing; the processing history does not establish independent verification.

Decision AuthorityLG Baden-Baden
Reviewed AuthorityAG Bühl

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Linked-source text retrieved.

Automated check recorded — 20 March 2026.

Processing notes: articles corrected, authority corrected.

Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources

Full Legal Summary
Detailed

A data subject bought a TV and a wall mount from an electronics shop (the controller) and, upon returning the wall mount, she received the price of the TV back, which was more expensive. After acknowledging the mistake, one employee tried to contact her autonomously using her private Facebook account via Facebook Messenger, which is not a common practice of the controller. After unsuccessfully asking the controller to provide her with information regarding the employees who contacted her, the data subject filed a first-instance application with the Local Court of Bühl (Amtsgericht Bühl - AG Bühl). Among others, the data subject sought an injunction to obtain information on which employees (name and surname) of the controller had been given access to her personal data and to prohibit those employees to further use her personal data. The AG Bühl held that employees cannot be seen as ‘recepients’ according to Article 15 GDPR, and thus the data subject does not have a right to obtain from the controller information about their identity. The AG Bühl thus dismissed the action and the data subject appealed the decision to the LG Baden-Baden. The LG Baden-Baden, making reference to the CJEU Judgment in CJEU - C-579/21 - Pankki S, acknowledged that employees of a data controller cannot, in principle, be regarded as recipients under Article 4(9) GDPR. However, this only applies when employees process data under the supervision and following instructions of the employer. In the case at hand, the employee acted in her private capacity, thus outside the supervision of the employer and contravening its instructions. For this reason, the LG Baden-Baden held that the employee who privately contacted the data subject should be seen as a ‘recepient’ under Article 4(9) GDPR. Therefore, the data subject has a right to obtain from the controller information about the recipient (i.e. the employee’s name and surname) according to Article 15(1)(c), in particular, insofar as this informa

Outcome

Court Ruling

A ruling by a national court on a data-protection matter.

Related Cases (0)

No other cases found for Court case 3 S 13/23 in DE

This is the only recorded case for this entity in this jurisdiction.

Details

Ruling Date

24 August 2023

Authority

DPA AGBhl

About this data

Data: GDPRhub (noyb.eu)
Licensed under CC BY-NC-SA 4.0
Automatically normalized and classified

Cite as: Cookie Fines. Court case 3 S 13/23 - Germany (2023). Retrieved from cookiefines.eu

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