Court case W214 2222613-2 – Court Ruling (Austria, 2023)

Court Ruling
Datenschutzbehörde20 November 2023Austria
final
Court Ruling

General GDPR enforcement action

This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.

An Austrian court ruled that a credit reference agency properly responded to a person's request for information about their data. The agency provided details about how it processed the person's data, but the person felt the response was incomplete. This case highlights the importance of clear communication between companies and individuals regarding personal data.

What happened

A credit reference agency responded to a person's request for access to their personal data but was later challenged for not providing all requested information.

Who was affected

The individual whose creditworthiness data was collected and processed by the credit reference agency.

What the authority found

The court upheld the agency's response, stating it had complied with the request under GDPR's access rights.

Why this matters

This ruling emphasizes that companies must clearly communicate how they handle personal data. It also shows that individuals can challenge responses they find unsatisfactory.

GDPR Articles Cited

Art. 15(3) GDPR
Decision AuthorityBVwG
Reviewed AuthorityDSB (Austria)
Full Legal Summary
Detailed

A credit reference agency (the controller), acting under Austrian law (Article 152 of the Law on business activity - [https://www.ris.bka.gv.at/GeltendeFassung.wxe?Abfrage=Bundesnormen&Gesetzesnummer=10007517 Gewerbeordnung]), created an identity and creditworthiness database. Using the collected data, the controller assigned individuals with a creditworthiness score. Apart from identifying data, the controller processed a final score and the “interim” scores, used to create the final one. The database was framed and logically prepared within the Microsoft SQL Server software. The database consisted of various tables, defined and related to each other. The design of the database aimed at maximizing the performance of the database, inter alia by avoiding redundant storage of data. One of the people whose data had been collected in the database (the data subject) exercised their rights under Article 12 GDPR and Article 15 GDPR with the controller. They requested details on the processing activities pursued and the copy of the data in a “standard technical format”. The controller answered the access request and provided the data subject with the details of processing activities, in particular, the source of the data, data recipients, the creditworthiness score. The data subject, unsatisfied with the answer, lodged a complaint with the Austrian DPA (DSB) regarding the violation of Article 14 GDPR and violation of Article 15 GDPR, indicating the controller didn’t provide them with the copy of the data. The DPA dismissed the case. The DPA’s decision was appealed by the data subject with the Federal Administrative Court (Bundesverwaltungsgericht – BVwG). In the meantime, the controller supplemented the information sent to data subject, explaining retention period, criteria of data deletion, and claiming that in previous six months there were no inquiries regarding the creditworthiness of data subject. During the proceedings before the court, the controller provided

Outcome

Court Ruling

A ruling by a national court on a data-protection matter.

Related Cases (0)

No other cases found for Court case W214 2222613-2 in AT

This is the only recorded case for this entity in this jurisdiction.

Details

Ruling Date

20 November 2023

Authority

Datenschutzbehörde

About this data

Data: GDPRhub (noyb.eu)
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Cite as: Cookie Fines. Court case W214 2222613-2 - Austria (2023). Retrieved from cookiefines.eu

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