- Enforcing jurisdiction
- France · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Association Mousse – Court Ruling (France, 2025)
Privacy enforcement record
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A French court ruled that SNCF Connect could not require passengers to disclose their gender when purchasing tickets. This decision is important because it clarifies that companies cannot process personal data unless necessary for their services. Businesses should review their data collection practices to ensure they comply with privacy regulations.
What happened
A court overturned a DPA decision, stating that SNCF Connect could not require gender information for ticket purchases.
Who was affected
The affected parties are passengers purchasing tickets on the SNCF Connect platform.
What the authority found
The court held that processing gender information was not necessary for the performance of a contract.
Why this matters
This ruling sets a precedent that companies must justify the necessity of collecting personal data, encouraging better data minimization practices.
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Association Mousse (referred to as “Mousse”) filed a complaint with the DPA against SNCF Connect (a platform allowing people to purchase rail travel documents, the controller). The controller required data subjects to choose between “Mr” or “Ms” when purchasing tickets on its website. Mousse argued that this was unlawful under Article 5(1)(a) GDPR, as the controller did not have a legal basis to process this data. In addition, requiring this information violated the principle of data minimisation (Article 5(1)(c) GDPR), as well as the controller’s transparency obligations (Article 13 GDPR). The DPA dismissed the complaint, stating that the controller had not violated the GDPR. Furthermore, the controller had a valid legal basis to process data subject’s genders under necessity for the performance of a contract (Article 6(1)(b) GDPR). Finally, processing this data complied with the principle of data minimisation, as addressing data subjects in a personalised manner was an accepted practice in commercial, civil and administrative communications. Mousse appealed the decision to the Court, arguing that an accepted practice does not mean it is necessary for the performance of a contract. Furthermore, the obligation to disclose one’s gender is a violation of the right to respect for private life, and risked potential discrimination against the data subject. The Court decided to stay its proceedings and refer a preliminary question to the CJEU. In its decision (C-394/23 Mousse), the CJEU found that the generalised processing of passengers’ genders was not necessary for the performance of a contract or for the legitimate interest of personalised commercial communication. Following the CJEU decision, Mousse requested the Court to issue guidelines regarding the issue, and argued that the CJEU decision implied the DPA decision should be overturned. The controller requested the Court to clarify whether it could still process the data for specific services, or offer a choice other than “Mr” and “Ms”. The Court first stated that the processing of data subjects’ genders was not necessary for the performance of a contract, in accordance with the reasoning by the CJEU. The Court also noted that while national laws such as the Transport Code require passengers to present a document verifying their identity, it is unclear that an absence of a gender would make it more difficult to identify the passenger. Finally, offering specific services such as compartments reserved for women did not justify processing data related to a person’s gender. The Court also stated that the controller did not need to process the data subjects’ genders to send them personalised commercial communication, as the communications could have been carried out without this data. Therefore, the controller could not rely on legitimate interest (Article 6(1)(f) GDPR), as it did not meet the necessity requirement. The Court saw no need to assess whether the data subject had the right to object to the processing of their gender. The Court overturned the decision of the DPA, and ordered the State to pay €3,000 to Mousse.
Outcome
Court Ruling
A ruling by a national court on a data-protection matter.
Related Cases (1)
Other cases involving Association Mousse in FR
Details
About this data
Cite as: Cookie Fines. Association Mousse - France (2025). Retrieved from cookiefines.eu
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