- Enforcing jurisdiction
- Italy · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Illumia Spa – €678,897 Fine (Italy, 2024)
Privacy enforcement record
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Illumia Spa was fined EUR 678,897 for illegally processing personal data for marketing. Users complained about receiving unwanted calls, and the DPA found that the company failed to ensure proper controls in its telemarketing practices. This case highlights the need for companies to follow data protection laws when contacting customers.
What happened
Illumia Spa unlawfully processed personal data for marketing purposes, leading to unwanted advertising calls.
Who was affected
Users who received unsolicited marketing calls from Illumia Spa's call centers.
What the authority found
The Italian DPA found that Illumia Spa violated multiple GDPR articles by not having a legal basis for its marketing calls.
Why this matters
This ruling emphasizes the importance of compliance with data protection regulations in marketing efforts. Companies must ensure they have valid consent before contacting individuals.
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The Italian DPA has imposed a fine of EUR 678,897 on the energy company Illumia Spa for unlawfully processing personal data for marketing purposes. The fine follows complaints from users who received unwanted advertising calls from call centers working on behalf of Illumia. The DPA found that the company had not carried out sufficient controls along the entire telemarketing supply chain. Among other things, advertising calls were made without a legal basis, and necessary technical and organizational measures were only implemented after a delay.
Related Enforcement Actions (0)
No other enforcement actions found for Illumia Spa in IT
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
13 November 2024
Authority
Garante per la protezione dei dati personali
Fine Amount
€678,897
Enforcement Tracker ID
ETid-2516
About this data
Cite as: Cookie Fines. Illumia Spa - Italy (2024). Retrieved from cookiefines.eu
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