- Enforcing jurisdiction
- Bulgaria · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Telecommunication service provider – €27,100 Fine (Bulgaria, 2019)
Privacy enforcement record
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A telecommunication service provider in Bulgaria was fined for registering a customer for prepaid services without their knowledge or consent. The company used personal data without proper authorization, which is a serious violation of privacy rights. This case serves as a warning to all businesses about the importance of obtaining consent before using personal data.
What happened
The telecommunication provider registered a customer for services without their knowledge or consent.
Who was affected
A customer whose personal data was used without their consent by the telecommunication service provider.
What the authority found
The Commission for Personal Data Protection found that the provider lacked a valid legal basis for processing the customer's personal data, violating GDPR rules.
Why this matters
This case highlights the critical need for companies to obtain explicit consent before using personal data. It reinforces the principle that individuals must be informed and agree to how their data is used.
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Repeated registration of prepaid services without the knowledge and consent of the data subject Employees of the telecommunications provider have used personal data and registered the complainant with the company's prepaid service. The data subject had not signed the application and had not consented to the processing of his personal data for the stated purpose. There was also no other legal basis applicable. The signature of the application and the complainant own genuine application were not identical and the persons personal identification number was indicated, but the identity card number was not the complainants one.
Related Enforcement Actions (0)
No other enforcement actions found for Telecommunication service provider in BG
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
26 February 2019
Authority
Commission for Personal Data Protection
Fine Amount
€27,100
About this data
Cite as: Cookie Fines. Telecommunication service provider - Bulgaria (2019). Retrieved from cookiefines.eu
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