- Enforcing jurisdiction
- Hungary · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Debt collector – €1,560 Fine (Hungary, 2019)
Privacy enforcement record
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A debt collector in Hungary was fined for not properly responding to a person's request to access and delete their data. The collector initially refused to identify the person and later denied the deletion request without clear communication. This case shows that companies must be transparent and responsive to data requests from individuals.
What happened
The debt collector refused to provide information and delete personal data after a request was made by an individual.
Who was affected
A person whose data was held by the debt collector and who requested access and deletion of that data.
What the authority found
The Nemzeti Adatvédelmi és Információszabadság Hatóság found that the debt collector violated transparency rules by not properly informing the individual about their data policies.
Why this matters
This case highlights the need for businesses to clearly communicate their data handling practices and respond promptly to requests from individuals. It sets a precedent for accountability in data management.
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A data subject requested information about and erasure of the data processed, which the debt collector refused stating that it could not identify the subject. For identification purposes he requested place of birth, mother’s maiden name and further details from the data subject. After the controller succeeded to identify the data subjects he refused to comply with the deletion request, arguing he is legally obliged to retain backup copies according to the Accountancy Act and internal policies. Since he did not properly inform about these policies, the NAIH held the controller breached the principle of transparency. The fine constitutes 0.0025% of the annual profit of the controller.
Related Enforcement Actions (0)
No other enforcement actions found for Debt collector in HU
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
20 February 2019
Authority
Nemzeti Adatvédelmi és Információszabadság Hatóság
Fine Amount
€1,560
About this data
Cite as: Cookie Fines. Debt collector - Hungary (2019). Retrieved from cookiefines.eu
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