Vodafone – €40,000 Fine (Greece, 2023)

€40,000Hellenic Data Protection Authority20 February 2023Greece
final
ePrivacy
Fine

The Hellenic DPA has imposed a fine of EUR 40,000 on Vodafone. An individual had filed a complaint with the DPA because, following a request for access to records of conversations with a Vodafone call center, Vodafone had provided them with another customer's conversations. Vodafone in addition failed to report this incident to the DPA in a timely manner.

GDPR Articles Cited

Art. 13(GDPR)
Art. 15(GDPR)

Entities Involved

Vodafone
Citizen
Greece enforcementHellenic Data Protection Authority actionsAll Vodafone actions
Full Legal Summary

The Hellenic DPA has imposed a fine of EUR 40,000 on Vodafone. An individual had filed a complaint with the DPA because, following a request for access to records of conversations with a Vodafone call center, Vodafone had provided them with another customer's conversations. Vodafone in addition failed to report this incident to the DPA in a timely manner.

Violations (1)

Cookies Placed Before Consent
critical

Non-essential cookies (tracking, advertising) are placed on the user's device before obtaining valid consent.

Art. 6(1) GDPR

Related Enforcement Actions (2)

Other enforcement actions involving Vodafone in GR

Fine
Feb 2023· Hellenic Data Protection Authority

After requesting the provision of mobile telephony service to Vodafone (the controller), the data subject received a package with product samples at h...

€10K
Current
Feb 2023

Fine

€40K

Fine
Jun 2025· Hellenic Data Protection Authority

The data subject is a client of Vodafone Greece (controller). The controller had partnered with DS Phone EE, a company which operated some of the cont...

€740K

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ANSPDCP

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CNIL

2019 · Court of Justice of the European Union

Minister for Legal Protection

2022 · DPA RbOverijssel

Details

Fine Date

20 February 2023

Authority

Hellenic Data Protection Authority

Fine Amount

€40,000

Enforcement Tracker ID

ETid-1767

GDPRhub ID

gdprhub-5818

Sources

About this data

Data: GDPRhub (noyb.eu)
Licensed under CC BY-NC-SA 4.0
AI-verified and classified

Cite as: Cookie Fines. Vodafone - Greece (2023). Retrieved from cookiefines.eu

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