- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Banco Bilbao Vizcaya Argentaria S.L. – €6,670 Fine (Spain, 2020)
Privacy enforcement record
This record is classified outside cookie consent. Subject classification does not confirm an applicable law. It is not included in cookie statistics or the Risk Calculator.
Banco Bilbao Vizcaya Argentaria S.L. was fined for sending marketing messages to a person who had opted out. This violation shows that companies must respect users' choices about their personal data. Ignoring these choices can lead to penalties.
What happened
Banco Bilbao Vizcaya Argentaria repeatedly sent advertising messages to a person who had objected to the processing of their data.
Who was affected
A customer who had opted out of receiving marketing messages from Banco Bilbao Vizcaya.
What the authority found
The Spanish data protection authority ruled that the bank violated GDPR by not honoring the customer's objection to data processing.
Why this matters
This case serves as a reminder for businesses to respect customer preferences regarding marketing communications. Companies should implement clear opt-out processes to avoid fines.
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The company repeatedly sent advertising messages to a data subject, although the data subject had objected to the processing of his data.
Related Enforcement Actions (0)
No other enforcement actions found for Banco Bilbao Vizcaya Argentaria S.L. in ES
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
3 February 2020
Authority
Agencia Española de Protección de Datos
Fine Amount
€6,670
About this data
Cite as: Cookie Fines. Banco Bilbao Vizcaya Argentaria S.L. - Spain (2020). Retrieved from cookiefines.eu
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