Vodafone România SA – €3,000 Fine (Romania, 2024)

€3,000Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal16 September 2024Romania
final
Fine

General GDPR enforcement action

This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.

Vodafone România was fined 3,000 euros for sending personal data to the wrong email address while handling a customer complaint. This is important because it shows that companies must take care to protect personal information and ensure it is accurate. Small businesses should implement strong security measures to prevent similar mistakes.

What happened

Vodafone România transmitted personal data to an incorrect email address while addressing a user's complaint.

Who was affected

Customers whose personal data was mishandled by Vodafone România were affected.

What the authority found

The authority found that Vodafone failed to implement sufficient security measures, violating GDPR principles of accuracy and confidentiality.

Why this matters

This case serves as a reminder for businesses to prioritize data accuracy and security. Implementing robust security practices can help avoid costly mistakes.

GDPR Articles Cited
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Art. 15(GDPR)
Art. 17(GDPR)
Art. 12(3) GDPR
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Art. 12(3) GDPR
Art. 15(GDPR)
Art. 17(GDPR)

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Full Legal Summary
Detailed

The Romanian DPA has imposed a fine of EUR 3,000 on Vodafone România SA for failing to respond to a data subject's request for access and deletion of their personal data in a timely manner..

Details

Fine Date

16 September 2024

Authority

Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal

Fine Amount

€3,000

Enforcement Tracker ID

ETid-2455

About this data

Data: CMS GDPR Enforcement Tracker
Licensed under CC BY-NC-SA 4.0
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Cite as: Cookie Fines. Vodafone România SA - Romania (2024). Retrieved from cookiefines.eu

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