Taksi Helsinki – €72,000 Fine (Finland, 2020)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Taksi Helsinki was fined for not properly handling customers' audio and video data. The company couldn't prove that its use of cameras in cars was safe and necessary. This matters because it shows that businesses must be careful about how they collect and use personal data.
What happened
Taksi Helsinki failed to demonstrate that its processing of audio and video data for security purposes complied with GDPR rules.
Who was affected
Customers whose audio and video data were recorded in Taksi Helsinki's vehicles.
What the authority found
The data protection authority found that Taksi Helsinki did not comply with GDPR's accountability and data minimization principles.
Why this matters
This case highlights the importance of transparency and proper data handling for companies using surveillance. Other businesses should ensure they have clear justifications for collecting personal data.
View original scraped data
Original imported citations before automated processing; the processing history does not establish independent verification.
Source checks
Linked-source text retrieved.
Automated check recorded — 12 March 2026.
No issues were reported by that automated check.
Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources
Among other things, the company had not assessed the risks and consequences of processing personal data before introducing a camera surveillance system that records audio and video in its taxis and had also failed to conduct data protection impact assessments of its processing activities, including the surveillance of security cameras, the processing of location data, automated decision making and profiling as part of its loyalty program. Furthermore, the processing of audio data was not in line with the GDPR principle of data minimization.
Related Enforcement Actions (1)
Other enforcement actions involving Taksi Helsinki in FI
Details
Fine Date
29 May 2020
Authority
Tietosuojavaltuutetun toimisto
Fine Amount
€72,000
About this data
Cite as: Cookie Fines. Taksi Helsinki - Finland (2020). Retrieved from cookiefines.eu
Last updated: