Taksi Helsinki – €72,000 Fine (Finland, 2020)

€72,000Tietosuojavaltuutetun toimisto29 May 2020Finland
final
Fine

General GDPR enforcement action

This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.

Taksi Helsinki was fined for not properly handling customers' audio and video data. The company couldn't prove that its use of cameras in cars was safe and necessary. This matters because it shows that businesses must be careful about how they collect and use personal data.

What happened

Taksi Helsinki failed to demonstrate that its processing of audio and video data for security purposes complied with GDPR rules.

Who was affected

Customers whose audio and video data were recorded in Taksi Helsinki's vehicles.

What the authority found

The data protection authority found that Taksi Helsinki did not comply with GDPR's accountability and data minimization principles.

Why this matters

This case highlights the importance of transparency and proper data handling for companies using surveillance. Other businesses should ensure they have clear justifications for collecting personal data.

GDPR Articles Cited

AI-verified

Art. 5(GDPR)
Art. 6(GDPR)
Art. 35(GDPR)
View original scraped data
Art. 5(GDPR)
Art. 6(GDPR)
Art. 35(GDPR)

Original data from scraper before AI verification against source document.

Source verified 12 March 2026
verified correct
Full Legal Summary
Detailed

Among other things, the company had not assessed the risks and consequences of processing personal data before introducing a camera surveillance system that records audio and video in its taxis and had also failed to conduct data protection impact assessments of its processing activities, including the surveillance of security cameras, the processing of location data, automated decision making and profiling as part of its loyalty program. Furthermore, the processing of audio data was not in line with the GDPR principle of data minimization.

Details

Fine Date

29 May 2020

Authority

Tietosuojavaltuutetun toimisto

Fine Amount

€72,000

Enforcement Tracker ID

ETid-283

About this data

Data: CMS GDPR Enforcement Tracker
Licensed under CC BY-NC-SA 4.0
AI-verified and classified

Cite as: Cookie Fines. Taksi Helsinki - Finland (2020). Retrieved from cookiefines.eu

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