- Enforcing jurisdiction
- France · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Carrefour Banque – €800,000 Fine (France, 2020)
Privacy enforcement record
This record is classified outside cookie consent. Subject classification does not confirm an applicable law. It is not included in cookie statistics or the Risk Calculator.
Carrefour Banque was fined for unfairly processing customer data by sharing more information than promised. This matters because it shows that companies must be transparent about how they use personal data. Businesses should ensure they only share the data they explicitly say they will.
What happened
The bank transmitted additional personal data beyond what customers agreed to share.
Who was affected
Customers who subscribed to the Pass card and expected their data to be handled fairly.
What the authority found
The French data protection authority ruled that Carrefour Banque violated GDPR by not processing data fairly.
Why this matters
This case reinforces the importance of honesty and transparency in data processing. It serves as a reminder for companies to adhere strictly to their data-sharing commitments.
View original scraped data
Original imported citations before automated processing; the processing history does not establish independent verification.
Source checks
Linked-source text retrieved.
Automated check recorded — 10 March 2026.
Processing notes: articles corrected, national law identified.
Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources
The French DPA (CNIL) imposed a fine on Carrefour Banque for violation of its obligation to process data fairly (Article 5 (1) GDPR). If a person who subscribed to the Pass card (a credit card that can be attached to a loyalty account) also wanted to participate in the loyalty program, he or she had to tick a box in which he or she agreed to Carrefour Banque sending his or her surname, first name and e-mail address to 'Carrefour fidélité'. Carrefour Banque expressly indicated that no further data would be transmitted. However, the CNIL noted that other data such as postal address, telephone number and the number of children had been transmitted, although the company undertook not to transmit any further data.
Related Enforcement Actions (0)
No other enforcement actions found for Carrefour Banque in FR
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
18 November 2020
Authority
Commission Nationale de l'Informatique et des Libertés
Fine Amount
€800,000
About this data
Cite as: Cookie Fines. Carrefour Banque - France (2020). Retrieved from cookiefines.eu
Last updated: