- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- No confirmed legal basis recorded.
- Privacy topics
Miraclia (telecommunications company) – €7,500 Fine (Spain, 2020)
Privacy enforcement record
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A telecommunications company in Spain was fined for recording phone calls without proper consent. The authority found that just asking for consent at the end of the call wasn't enough. This case reminds businesses to ensure they have clear and valid consent before processing personal data.
What happened
Miraclia was fined for not obtaining proper consent before recording phone calls through its app.
Who was affected
Users whose voices were recorded during phone calls made through Miraclia's app.
What the authority found
The authority determined that the consent obtained was insufficient for processing personal data under GDPR.
Why this matters
This fine emphasizes the importance of obtaining clear consent from users before recording conversations. Small businesses should review their consent practices to comply with data protection laws.
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Linked-source text retrieved.
Automated check recorded — 14 March 2026.
Processing notes: articles corrected, national law identified.
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The recording of telephone jokes via an app constitutes processing of personal data in accordance with the applicable data protection law, as the voices of individuals may constitute personal data if they are associated with other information, such as the telephone number. The consent of the users at the end of the conversation was not sufficient in this case.
Related Enforcement Actions (0)
No other enforcement actions found for Miraclia (telecommunications company) in ES
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
23 June 2020
Authority
Agencia Española de Protección de Datos
Fine Amount
€7,500
About this data
Cite as: Cookie Fines. Miraclia (telecommunications company) - Spain (2020). Retrieved from cookiefines.eu
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