- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Vodafone España, S.A.U. – €200,000 Fine (Spain, 2024)
Privacy enforcement record
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Vodafone España was fined €200,000 for giving a duplicate SIM card to an unauthorized person without consent. This mistake allowed fraudsters to access a customer's bank account and make unauthorized transactions. The case highlights the importance of verifying identities before sharing sensitive information.
What happened
Vodafone España provided a duplicate SIM card to an unauthorized third party without the customer's consent.
Who was affected
A customer whose SIM card was duplicated and shared with a fraudulent third party.
What the authority found
The Spanish DPA ruled that Vodafone failed to verify the identity of the third party or obtain the customer's consent, violating GDPR requirements.
Why this matters
This case emphasizes the need for companies to implement strict identity verification processes. It serves as a reminder that failing to protect customer data can lead to significant financial penalties.
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Linked-source text retrieved.
Automated check recorded — 10 March 2026.
Processing notes: national law identified.
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The Spanish DPA has imposed a fine of EUR 200,000 on Vodafone España, S.A.U.. A person had filed a complaint with the DPA because the company had given a duplicate of their SIM card to an unauthorized fraudulent third party without their consent. During its investigation, the DPA found that the company failed to verify the identity of the third party or obtain the data subject's consent to share their data. This allowed the fraudsters to gain access to the data subject's bank account and make unauthorized transactions.
Related Enforcement Actions (20)
Other enforcement actions involving Vodafone España, S.A.U. in ES
Fine
€200K
Details
Fine Date
1 March 2024
Authority
Agencia Española de Protección de Datos
Fine Amount
€200,000
Enforcement Tracker ID
ETid-2293
About this data
Cite as: Cookie Fines. Vodafone España, S.A.U. - Spain (2024). Retrieved from cookiefines.eu
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