- Enforcing jurisdiction
- Italy · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
CA Autobank S.p.A. – €1,000,000 Fine (Italy, 2024)
Privacy enforcement record
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CA Autobank S.p.A. was fined EUR 1 million after a customer complained about being denied a rental car voucher due to being on a 'blacklist.' The bank failed to provide adequate information about the data that led to this decision. This case shows the importance of transparency in handling personal data.
What happened
The bank was fined for not providing sufficient information regarding a customer's inclusion on a blacklist.
Who was affected
A customer who was denied a rental car voucher due to being on a blacklist was affected.
What the authority found
The authority found that CA Autobank S.p.A. did not adequately respond to the customer's request for information about the data used in the decision.
Why this matters
This case highlights the need for companies to be transparent and responsive when handling personal data. It serves as a reminder that customers have the right to understand how their data is used.
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Automated check recorded — 10 March 2026.
Processing notes: national law identified, scope corrected.
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The Italian DPA has imposed a fine of EUR 1 million on CA Autobank S.p.A. A person had filed a complaint with the DPA because a rental car voucher had been refused due to his inclusion in a “blacklist”. They had then submitted a request to CA Autobank S.p.A. asking for information on the data that had caused this decision, but did not receive a sufficient reply.
Related Enforcement Actions (0)
No other enforcement actions found for CA Autobank S.p.A. in IT
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
6 June 2024
Authority
Garante per la protezione dei dati personali
Fine Amount
€1,000,000
About this data
Cite as: Cookie Fines. CA Autobank S.p.A. - Italy (2024). Retrieved from cookiefines.eu
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