- Enforcing jurisdiction
- Finland · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Posti Jakelu Oy – €2,400,000 Fine (Finland, 2024)
Privacy enforcement record
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Posti Jakelu Oy was fined for automatically creating electronic mailboxes for customers without their consent. The authority found that this practice violated GDPR rules. This ruling highlights the importance of obtaining explicit consent for services.
What happened
Posti Jakelu Oy set up electronic mailboxes for customers without their explicit consent.
Who was affected
Customers of Posti Jakelu Oy who were affected by the automatic mailbox setup.
What the authority found
The authority ruled that Posti Jakelu Oy violated GDPR by not obtaining consent for the creation of electronic mailboxes.
Why this matters
This case serves as a reminder that companies must ensure customers have control over the services they receive. It reinforces the need for clear consent practices in customer interactions.
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The Finnish DPA imposed a fine of EUR 2.4 million on Posti Jakelu Oy following an investigation. It was found that Posti had automatically set up an electronic mailbox for customers without their explicit consent. This mailbox was connected to other services, and customers were unable to choose whether to use it, as the services were bundled together in a single contract. Canceling the mailbox would also have resulted in the termination of the other services. The DPA determined that the requested service could have been offered without the automatic creation of the electronic mailbox. Furthermore, Posti failed to properly inform customers about the activation of the mailbox.
Related Enforcement Actions (0)
No other enforcement actions found for Posti Jakelu Oy in FI
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
13 November 2024
Authority
DPA Tietosuojavaltuutetu
Fine Amount
€2,400,000
About this data
Cite as: Cookie Fines. Posti Jakelu Oy - Finland (2024). Retrieved from cookiefines.eu
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