American Express Carte France – €1,500,000 Fine (France, 2025)
American Express Carte France was fined €1.5 million for not following data protection rules regarding cookies and call recordings. The company placed cookies on users' devices without their consent and failed to provide clear information. This case shows that companies must be transparent about how they collect and use personal data.
What happened
American Express Carte France was fined for placing cookies without user consent and for unclear cookie information.
Who was affected
Users of American Express Carte France who were affected by the improper cookie practices.
What the authority found
The French data protection authority found that the company violated data minimization principles and failed to obtain consent for cookie usage.
Why this matters
This ruling underscores the importance of obtaining user consent for cookies and being clear about data collection practices. Companies should review their cookie policies to avoid similar penalties.
GDPR Articles Cited
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National Law Articles
The investigation primarily focused on data minimization and recording of telephone calls, with only a tangential mention of cookie placement.
Violations (4)
Cookie banner does not provide a clear reject/refuse all button at the same level as the accept button.
Art. 7 GDPR
Non-essential cookies (tracking, advertising) are placed on the user's device before obtaining valid consent.
Art. 6(1) GDPR
Third-party tracking cookies or scripts are loaded without obtaining prior user consent.
Art. 13, 14 GDPR
The cookie banner or cookie policy provides vague, incomplete, or unclear information about what cookies are used and why.
Art. 12, 13 GDPR
Related Enforcement Actions (0)
No other enforcement actions found for American Express Carte France in FR
This is the only recorded action for this entity in this jurisdiction.
Similar Cases
Enforcement actions with similar violations
Details
Fine Date
27 November 2025
Authority
Commission Nationale de l'Informatique et des Libertés
Fine Amount
€1,500,000
About this data
Cite as: Cookie Fines. American Express Carte France - France (2025). Retrieved from cookiefines.eu
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