Mapei S.p.A. – €15,000 Fine (Italy, 2020)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Mapei S.p.A. was fined €15,000 for not responding to a request for access to personal data. They also kept an email account active for a former customer after the contract ended. Businesses must be careful to respect user requests and manage data properly.
What happened
Mapei S.p.A. failed to respond to a request for access to personal data and kept an inactive email account open.
Who was affected
A former customer whose personal data was not accessed upon request.
What the authority found
The authority ruled that Mapei violated GDPR by not providing access to personal data and improperly managing the email account.
Why this matters
This ruling emphasizes the need for companies to respond promptly to data access requests. Ignoring such requests can lead to financial penalties.
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Mapei failed to respond to the request for access to personal data of the data subject. In addition, Mapei had left the e-mail account of the person concerned active even after the termination of the contract.
Related Enforcement Actions (1)
Other enforcement actions involving Mapei S.p.A. in IT
Details
Fine Date
2 July 2020
Authority
Garante per la protezione dei dati personali
Fine Amount
€15,000
About this data
Cite as: Cookie Fines. Mapei S.p.A. - Italy (2020). Retrieved from cookiefines.eu
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