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Iberia Lae SA Operadora Unipersonal – €40,000 Fine (Spain, 2020)

€40,000Agencia Española de Protección de Datos20 July 2020Spain
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Fine

Privacy enforcement record

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Iberia Lae was fined for not allowing a customer to access their telephone records as required. This is important because it shows that companies must respond to customers' requests for their own data.

What happened

The company failed to provide access to a customer's telephone records despite a prior order to do so.

Who was affected

The customer who requested access to their telephone records.

What the authority found

The data protection authority ruled that Iberia Lae did not comply with the legal requirement to grant access to personal data.

Why this matters

This case underscores the obligation of companies to respond to customer data requests. Businesses should ensure they have processes in place to handle such requests promptly.

Recorded legal citations
Automatically processed
Art. 58 GDPR
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Art. 58(GDPR)

Original imported citations before automated processing; the processing history does not establish independent verification.

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Linked-source text retrieved.

Automated check recorded — 12 March 2026.

Processing notes: articles corrected, national law identified.

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Full Legal Summary
Detailed

The company did not grant the data subject access to telephone records. The applicant's request for access did not receive a reply, despite the prior order of the AEPD.

Related Enforcement Actions (0)

No other enforcement actions found for Iberia Lae SA Operadora Unipersonal in ES

This is the only recorded action for this entity in this jurisdiction.

Details

Fine Date

20 July 2020

Authority

Agencia Española de Protección de Datos

Fine Amount

€40,000

About this data

Data: CMS GDPR Enforcement Tracker
Licensed under CC BY-NC-SA 4.0
Automatically normalized and classified

Cite as: Cookie Fines. Iberia Lae SA Operadora Unipersonal - Spain (2020). Retrieved from cookiefines.eu

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