- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Xfera Moviles S.A. – €70,000 Fine (Spain, 2020)
Privacy enforcement record
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Xfera Móviles was fined for mistakenly sharing a customer's personal details during a billing error. This case matters because it shows how important it is for companies to protect customer information.
What happened
The company disclosed a customer's personal details to another customer due to an error.
Who was affected
The customer whose personal details were incorrectly shared and the customer who received that information.
What the authority found
The data protection authority determined that Xfera Móviles violated privacy principles by failing to maintain confidentiality.
Why this matters
This case serves as a reminder for companies to handle customer data carefully and ensure that personal information is kept secure to avoid costly mistakes.
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Automated check recorded — 12 March 2026.
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A data subject had received a call from another Xfera Móviles customer who stated that the company had charged his bank account with an invoice, disclosing the personal details of the other data subject. This was due to an error on the part of Xfera Móviles and was therefore a violation of the principles of integrity and confidentiality.
Related Enforcement Actions (6)
Other enforcement actions involving Xfera Moviles S.A. in ES
Fine
€70K
Details
Fine Date
20 July 2020
Authority
Agencia Española de Protección de Datos
Fine Amount
€70,000
About this data
Cite as: Cookie Fines. Xfera Moviles S.A. - Spain (2020). Retrieved from cookiefines.eu
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